K. SCOTT GRIFFITH

Scott is the author of the world's first Collaborative High Reliability® and Collaborative Just Culture® improvement programs, independently audited and certified by DNV, a world-leading international accreditation organization.

K. Scott Griffith gained his reputation for world-class reliability and collaborative skills through success in high-consequence industries across the globe. He came to prominence as a leader in the field of aviation as an international airline captain and chief safety officer at American Airlines, and is widely recognized as the father of the airline industry’s landmark Aviation Safety Action Programs (ASAP). He is the recipient of the Flight Safety Foundation’s Admiral Luis de Florez Award for his outstanding contribution to aviation safety. He is the three-time recipient of the Federal Aviation Administration’s Good Friend Award. Throughout his career, Scott has worked closely with government regulators in several high-consequence industries worldwide.

In 2000, the US Surgeon General, David Satcher, extended a personal invitation to him to advise a Department of Health and Human Services committee on Blood Safety and Availability. From there, he applied his unique approach to focus on improving outcomes across multiple values in healthcare organizations, collaborating with hundreds of hospitals across the country. He is the recipient of the California Patient Safety Action Coalition Leadership Award. 

In 2006, he retired from American Airlines and dedicated himself to just culture performance improvement integrations at several large healthcare systems, airlines, railroads, energy companies, emergency medical services, and fire and law enforcement agencies, leading many state- and nation-wide sectors. An acclaimed speaker, author, and socio-technical physicist, his experience brings insight into how the collaborative model supports a wide range of values and objectives, from patient safety and clinical outcomes to privacy, compassion, fiscal responsibility, customer satisfaction, and operational excellence. 

He is the principal architect of the Sequence of Reliability® model of socio-technical improvement, bringing the science of reliability to diverse industries and organizations. He has pioneered the development of multiple predictive risk management strategies, including socio-technical probabilistic risk assessment (STPRA) and Reliability Management Systems (RMS). He has worked extensively with management, labor, and government officials and is widely recognized for his ability to help organizations achieve consensus results in support of common goals.

Scott holds a Master of Science degree in Physics from Texas A&M University and a Bachelor of Arts degree in English and Physics from Texas Christian University. His master’s thesis contributed to the research and commercial development of the airborne windshear LIDAR project under grant from the Federal Aviation Administration (FAA) and the National Aeronautics and Space Administration (NASA).

He is the author of The Leader's Guide to Managing Risk: A Proven Method to Build Resilience and Reliability (2023).

Speech topics

The Hidden Science: Managing Organizational Risk through the Sequence of Reliability™

There’s a pattern to how bad things happen, and a science to prevent them. This session is about that science, and how it can help you get better results for your organization and in your everyday life. It’s the hidden science of reliability. And it’s been hiding in plain view.

K. Scott Griffith’s book, The Leader’s Guide to Managing Risk: A Proven Method to Build Resilience and Reliability, describes an innovative new approach to improving organizational performance: combining elements from engineering system design, behavioral and organizational psychology, and the legal and ethical principles guiding individual accountability into a distinctive, state-of-the-art approach to achieving high reliability.

Collaborative High Reliability® and Just Culture

What is just culture? What is high reliability? Without answers to these questions, organizations have struggled to achieve and replicate results. An integrated science has emerged to answer these questions and challenges, producing a new model and taxonomy known as Collaborative High Reliability® (CHR). K. Scott Griffith and his company, SG Collaborative Solutions, developed CHR over decades of work in high consequence industries – including aviation, healthcare, the rail industry, emergency medical services, firefighting, law enforcement, and the energy sectors.

The Hidden Science (and the case for high reliability in forensics)

Forensic science occupies a unique space in the center of an adversarial justice system. Citing examples from his book, The Leader’s Guide to Managing Risk: A Proven Method to Build Resilience and Reliability, K. Scott Griffith’s shows how the Sequence of Reliability can produce fewer wrongful convictions and acquittals. Griffith describes the hidden science: combining engineering system design, behavioral and organizational psychology, and the legal and ethical principles guiding individual accountability into a distinctive, state-of-the-art approach to achieving high reliability.

Books

The Leader's Guide to Managing Risk: A Proven Method to Build Resilience and Reliability

Be prepared for the dangerous and largely unknown risks that threaten your business and learn how to survive and thrive when uncertainty hits.

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