MELISSA VALENTINE
Stanford Professor Melissa Valentine studies how technology is changing work and organizations. Her work examines the evolving dynamics between AI/algorithms and organizational design. Melissa is a Senior Fellow at the Stanford Institute for Human-Centered Artificial Intelligence and a tenured professor of Management Science. She and collaborators have received best paper awards for research in both management and computer science conferences, and she was awarded the prestigious NSF CAREER award.
Exclusively represented by BrightSight Speakers,her work has been covered in the New York Times, The Wall Street Journal, Harvard Business Review, Wired, Fast Company, and Financial Times. Prof. Valentine holds a bachelor's degree from Stanford University, a master's degree from NYU, and a Ph.D. from Harvard University.
While discussions about AI often focus on personal adoption or fears of job displacement, the real revolution is unfolding within organizations—the engines of our economy and society. Stanford Professor Melissa Valentine, of the university’s Institute for Human-Centered AI (HAI) will guide an engaging and forward-thinking exploration into the transformative role of AI -powered organizations.
Organizations thrive on specialized yet coordinated workflows. How can AI enhance these systems, enabling smarter decision-making and adaptive capabilities? This session dives into three groundbreaking real-world examples where AI is not just a tool but a partner in reshaping how organizations evolve, collaborate, and innovate.
Book Melissa for an agenda-setting conversation that moves beyond buzzwords to uncover the practical, scalable impact of AI on the organizations driving our world forward
Gone are the days of static organizational charts and staffing based on the manager’s rolodex and intuition. Now you can recruit any expertise you need from a global online network within minutes: an on-demand, on-the-spot expert at the exact moment that you need their help. You can right-size their involvement: some of those experts give a second-opinion or a moment of brainstorming, while others join as full-fledged team members for a sustained collaborative effort.
This is the future promised by Flash Teams, a model that The New York Times has already praised for its “revolutionary potential”: a world where experts are available anytime and everywhere, where remote work has become a norm, and where AI is in the loop to guide team decisions. In Flash Teams, award-winning management scholar Melissa Valentine and computer scientist Michael Bernstein chart the opportunities of flash teams and navigate the challenges that teams and managers will face. They distill lessons from their own work assembling and managing flash teams on demand that every manager can learn from so they can successfully use flash teams in their own organizations.
Using AI, the Flash Teams model offers dramatic new opportunities for management. What if you designed your organization using AI-augmented experimentation? What if every team were designed to be uniquely and maximally effective? What if you could predict when a team would fracture? What if you could simulate what might go right (or wrong) when putting a group of people together into a team or organization? This session lays out the frontier of what is now possible with AI-augmented management, and techniques you can use today to deploy it.
Melissa Valentine demonstrates how organizations can build an AI-augmented workforce by skillfully integrating artificial intelligence into everyday operations. This experience starts off with sharing a recent case study of employees in a company effectively utilizing a new AI system. This story sets the stage for an in-depth discussion on the profound changes employees needed to undergo to achieve such mastery with AI.
Melissa then explains how the transformation involved more than just learning a new system–it required employees to embrace more expansive professional identities, positioning themselves as experts "in the loop" with AI systems. Together everyone will examine the new intellectual and analytical skills these workers developed, such as evaluating AI recommendations and measuring their own decision-making processes, as skills that were not previously considered core to their roles.
Delve into the strategic use of generative AI to enhance high-value workflows across your organization, with Melissa Valentine as your experienced tour guide to the future of work. As generative AI capabilities continue to evolve, businesses are finding innovative ways to harness these technologies to streamline processes, increase efficiency, and foster innovation in critical workflows. This experience provides a comprehensive framework for identifying, configuring, and deploying generative AI applications tailored to key organizational functions—whether it’s in customer service, product development, marketing, or operations. The future of work is here now and those that don’t plan, adapt, and evolve will be left behind.kills that were not previously considered core to their roles.
For business executives and human resource leaders, Melissa Valentine illustrates the complex interplay between algorithms and organizational design, revealing how traditional structures that support human decision-making may inadvertently constrain the potential of algorithms. Drawing on her extensive and recent research, she imparts valuable insights and practical strategies for redesigning organizations to harness the power of algorithmic decision-making while enabling effective human coordination in the ai-enhanced world of work today. Don’t make any human or business impact decisions without first understanding and leveraging the possibilities and potential that your competitors are ignoring right now.