Author of How Trust Works: The Science of How Relationships Are Built, Broken, and Repaired (2023)
Professor of Management and Organization at the University of Southern California’s Marshall School of Business
With his expertise in trust dynamics and deep understanding of human relationships, Peter is the perfect choice for any audience seeking to learn how to build authentic connections, foster teamwork, and drive success in today's interconnected world.
Peter H. Kim is a Professor of Management and Organization at the University of Southern California’s Marshall School of Business. He studies the dynamics of social misperception, with a particular focus on the violation and repair of trust. This work has been published in the world’s leading scientific journals across management and psychology. It has also received ten national / international awards from organizations including the American Psychological Association, the Academy of Management, and the International Association for Conflict Management.
Based on his research, Dr. Kim has been invited to give talks at business schools, companies, and other organizations around the globe. He has also drawn on his expertise to develop and teach some of the most highly rated M.B.A. courses and executive training programs at his University. Popular accounts of his research have appeared in The Atlantic, Fast Company, Forbes, The New York Times, The Washington Post, The Economist, NPR, and more.
His first book, How Trust Works: The Science of How Relationships Are Built, Broken, and Repaired, based on two decades of his original research on trust repair, was published by Flatiron Books in August 2023. This book has been selected as the 2023 “Distinguished Winner” of the “Responsible Research in Management Award” by the Academy of Management for books that make significant contributions to science and practice.
How Trust Works
When our trust is broken, and when our own trustworthiness is called into question, many of us are left wondering what to do. We barely know how trust works. How could we possibly repair it? Peter H. Kim, the world’s leading expert in the rapidly growing field of trust repair, has conducted over two decades of groundbreaking research to answer that question.
Through his talk, Peter transforms our understanding of our deepest bonds, giving us the tools to build strong and supportive relationships on every level. With our families, coworkers, and friends. With the groups, organizations, and institutions that touch our lives. And even with societies and nations.